- Internet and local network connection failures
- Slow or underperforming computers
- Printer and peripheral device errors
- Corporate email problems
- Issues with internal software or business applications
- Data loss due to lack of backups
- User errors and lack of training
- Problems with automatic updates
Network disconnections are a daily issue at work. They might be caused by router failures, damaged cables, misconfigured IPs, or even the ISP.
LAN problems are also common, such as duplicated IP addresses or overloaded switches.
Prevention: Implement network monitoring, VLAN segmentation, and detailed device documentation — all supported by a reliable provider.
Slow systems directly impact productivity. The causes are numerous — from too many installed programs, outdated hardware, and malware, to a general lack of scheduled maintenance.
Prevention: Enforce maintenance policies, upgrade hardware every 3 to 5 years, and closely monitor performance of all critical workstations.
Printer, scanner, and other peripheral issues often stem from network problems, outdated drivers, or inherent conflicts with the operating system.
Prevention: Centralize management of peripherals and maintain a regularly updated registry of drivers and firmware.
Sending and receiving errors, full inboxes, or sync problems are frequent issues. These are often due to storage limits or misconfigured servers.
Prevention: Use scalable cloud-based solutions, implement clear limits, and offer training for proper usage.
ERPs, CRMs, and other internal tools may fail due to incompatible updates, misconfigurations, or the absence of expert technical support.
Prevention: Carefully plan updates, run in-depth pre-launch testing, and ensure specialized technical support is available.
Accidental deletion, hardware failure, or attacks can lead to the loss of crucial information if proper backups are not in place.
Prevention: Automate backup policies, include cloud copies, and design robust disaster recovery plans.
The human factor is sadly behind many incidents — such as installing unauthorized software, clicking on malicious links, or misusing digital tools.
Prevention: Train staff regularly, properly restrict permissions, and actively promote good cybersecurity practices.
System, driver, or software updates can sometimes lead to crashes or incompatibilities if not handled carefully.
Prevention: Updates must be managed via centralized servers and always tested for compatibility before being applied.
At Open Tech, difficulties become achievements.
At Open Tech, we understand that even the smallest IT issues can undermine business performance. That’s why we offer a proactive approach, applying effective solutions tailored to every unique situation.
Put your trust in Open Tech to keep your IT infrastructure stable and secure — all while being in perfect sync with your business goals.
With Open Tech, your technology works with you, not against you.
IT Maintenance Barcelona