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IT technician support for companies in Barcelona
We provide IT technician support with a highly qualified team that guarantees fast and effective solutions in your company, reducing downtime and optimizing the performance of your infrastructure.
Contact Information
Specialists in IT technical support for companies
Our team, highly qualified and specialized in IT technical support, will provide all the support that your business requires, in person.
How can your company benefit from an IT technician?
An IT technician optimizes and maintains your company's technological infrastructure, ensuring its correct functioning and resolving incidents efficiently. You can count on an in-house IT technician for dedicated support or turn to IT outsourcing for specialized external solutions.
In-person IT technician service
We offer tailored IT solutions; From infrastructure implementation to digital transformation, we cover all your technological needs. You choose how!
SME Plan
< 20 hours a weekHire our in-person support service for less than 20 hours a week if you are a small or medium-sized company that needs onboarding of employees in the IT area, installation of new equipment and resolution of IT incidents at the workplace.
Request informationInternational Plan
English supportHire our in-person support service with support in English if you are an international company or one with a diversity of nationalities that needs IT onboarding, installation of new computer equipment and resolution of IT incidents.
Request informationBusiness Plan
20-40 hours per weekHire our in-person support service from 20 to 40 hours a week if you are a medium or large company, with employee rotations and computer resources in the office, to resolve IT incidents, employee on/offboarding and in-person support.
Request informationContáctanos
Choose Open Tech as your IT technicians
Experience as IT technicians
We have more than 10 years of experience and our team knows the best practices and technologies to guarantee the success of your IT infrastructure.
Specialized and continuous technical support
We offer specialized technical support 24/7 to resolve any incident and ensure that your systems are always operational.
Personalized solutions according to the needs of your company
Each company is unique and, therefore, we design tailored solutions that adapt to your needs, guaranteeing maximum efficiency and profitability.
Frequently asked questions about in-person computer support
What types of problems does in-person computer support solve?
In-person IT support is responsible for resolving incidents that cannot be resolved remotely, such as hardware failures, local network problems, physical installation of equipment, preventive maintenance or specific configurations that require the presence of a technician.
What does an in-person IT support visit include?
An in-person visit may include diagnosis and repair of equipment, installation or configuration of software and peripherals, resolution of network incidents, technical advice, and a general review of the state of the system to prevent future problems.
What happens if the problem cannot be resolved during the visit?
If the problem requires specific parts, more time or a laboratory analysis, the technician will inform the customer and the steps to follow will be coordinated. In some cases, the equipment can be removed to be repaired at our facilities or a new visit with the necessary material can be scheduled.